Releases

Total 119 Posts

Canadians with financial advisors believe they are better off

Canadians that receive advice from an advisor or planner report being ahead of their financial expectations more frequently than those that receive guidance from a robo advisor or family member. According to the Financial Comfort Zone Study, Credo’s on-going survey of more than 38,000 Canadians, 51% of Canadians work with some type of financial professional….

Top 5 Reasons Canadians do not work with a financial advisor

According to the Financial Comfort Zone Study, Credo’s on-going survey of more than 38,000 Canadians, 51% of Canadians work with some type of financial professional. For the other 49% there are a variety of reasons for not having an advisor. Above, we identify the top 5 reasons: I don’t have enough money (43%) They cost…

Our friend and colleague Frank Hracs

It is with great sadness that we relay the news of the passing of our friend and colleague Frank Hracs, Credo’s Chief Economist. With more than 30 years of experience in Canada’s financial industry, Frank had a distinguished career having served in the past as Chief Economist for RBC Dominion Securities and Director of Currency…

Credo NPS+ Survey: Results for Raymond James

This report delivers recent statistics that tell how clients of Raymond James (a.k.a. “RayJay”) think and feel about how well they are being served by RayJay advisors.  Credo’s annual statistics are presented in the two tables below.  With 2018 only part-way complete, the statistics provided for 2018 are current projections for the year based on…

AGF’s Credibility

In a crowded marketplace, where advisors have a tremendous range of suppliers to choose from, a supplier’s credibility is absolutely central to its clients’ willingness to support it.  Credibility is based on truthfulness and dependability. When investment managers deliver on these dimensions, they can often maintain their place on an advisor’s product shelf.  When they…

Paying for Planning Services: Canadian Perspective

Credo has explored how advisors charge their clients for financial planning services.  We surveyed 500 advisors from across the country and found that the majority of Canadian advisors (60%) don’t charge their clients specifically for the service of creating a financial plan.  Exhibit 1 below show how advisors responded when queried about charging for planning….

Advice Service Spectrum Benchmarks

What is the range of services advisors offer their clients?  We call this the advice service spectrum and an individual financial advisor’s service spectrum defines them, in some respect.  It creates the experiential expectations of their clients.  In other words, it creates their brand in the minds of their clients. Credo surveyed 500 advisors from…

A Response to Jason Heath’s Article in The Financial Post

The Financial Post published an article on 27 August 2018 authored by Jason Heath titled, “Relying on proprietary products not necessarily a bad thing for advisors.”  This article referred to research Credo has published.  Specifically, it points to an article which explains: Credo has found that financial advisors tend to use the products that are produced…

EdgePoint and Escargot

We used to have a little restaurant down the street from our house.  It was called Pepino’s.  It was at the corner of Ford Drive and Royal Windsor in Oakville.  They made the best escargot. Period. “How do you know it was the best escargot, Hugh,” you may ask.  Well, escargot is one of my things.  Wherever I…